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Terms & Conditions

This website is owned and operated by Ju Xiang Food Industries Sdn Bhd based in Kota Kinabalu, Sabah [981649-V]. These Terms of Use govern your use of the Ju Xiang website. By using, visiting, or shopping at the Ju Xiang Site, you agree to be bound by these Terms of Use, as well as the other policies posted on the Ju Xiang website. By displaying products on the Site, Ju Xiang is making an offer to sell such products only to those who are legally capable of accepting and do accept such offer on the terms and conditions set out herein.


SITE ACCESS
Ju Xiang grants you a limited, non-exclusive, revocable license to access and make non-commercial use of the Site and not to download (other than page caching) or modify the Site or any portion of the Site, except with the express written consent of Ju Xiang.  Ju Xiang also grants you a limited, non-exclusive, revocable right to create and display a hyperlink to the home page of the Site so long as the link does not portray Ju Xiang in a false, misleading, derogatory or otherwise offensive matter.


The licenses set forth in these Terms of Use do not include any rights to:

  • Interfere or attempt to interfere with the proper operation of the Site;
  • Bypass any measures used to prevent or restrict access to any portion of the Site;
  • Access the Site or its systems for any purpose or to copy, probe, test or monitor any portion of the Site or in any way reproduce or circumvent the navigational structure or presentation of the Site or to obtain or attempt to obtain any materials, documents or information through any means not purposely made available by Ju Xiang through the Site;
  • Compile, repackage, disseminate or otherwise use data available on or extracted from the Site, including product information and prices;
  • Reproduce, record, retransmit, sell, rent, distribute, publish, post or perform any of the content of the Site;
  • Modify, download (other than page caching), reproduce, copy or resell the Site, the content or any portion or derivative thereof;
  • Copy or download any account information of any user of the Site for the benefit of any other person or entity;
  • Use Ju Xiang’s proprietary graphic as part of a link without express written permission.

Each of the foregoing is expressly prohibited without the prior express written consent of Ju Xiang. Any unauthorized use of the Site or any portion or derivative thereof by, on behalf of or through you shall terminate any license or permission granted to you by Ju Xiang.


INTELLECTUAL PROPERTY
All content included on the Site, including, without limitation, text, articles, graphics, logos, user interfaces, button icons, images, photographs, audio clips, video clips, digital downloads, data compilations and software ("Content") is the property of Ju Xiang or its licensors, product suppliers or content suppliers (including users who supply Content) and is protected by applicable copyright laws. The design, selection, arrangement, coordination and compilation of all Content on the Site are the exclusive property of Ju Xiang and are protected by applicable copyright laws. All software used on the Site is the property of Ju Xiang or its software suppliers and is protected by applicable copyright laws.


INTERNATIONAL ACCESS
This Site may be accessed from countries other than Malaysia. This Site may contain references to products that are not applicable to outside of Malaysia. If you access and use this Site outside Malaysia you are responsible for complying with your local laws and regulations.


TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and charged. If you have been charged for the purchase and your order is canceled, we shall immediately issue a refund in the amount of the charge.


LINKS
This Site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.


COPYRIGHT COMPLAINTS
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at sales@juxiang.com.my.com.my.


DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
ALTHOUGH CARE HAS BEEN TAKEN TO ENSURE THE ACCURACY OF THE INFORMATION ON THE SITE, INCLUDING BUT NOT LIMITED TO THE INFORMATION IN CONNECTION WITH THE PRODUCTS AND SERVICES PROVIDED BY  JU XIANG, JU XIANG ASSUMES NO RESPONSIBILITY. THE SITE, INCLUDING ALL CONTENTS, AND FUNCTIONS MADE AVAILABLE ON OR ACCESSIBLE THROUGH THE SITE, IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WITH REGARD TO THE CONTENTS ON THE SITE, JU XIANG HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, CONTRACTUAL OR STATUTORY, (1) FOR THE ACCURACY, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF ANY CONTENT PUBLISHED ON OR AVAILABLE THROUGH THE SITE; NOR (2) THAT THE SITE OR THE SERVERS WHICH MAKE THE SITE AVAILABLE OR ELECTRONIC COMMUNICATIONS SENT BY JU XIANG ARE FREE FROM VIRUSES OR ANY OTHER HARMFUL ELEMENTS.

IN NO EVENT, INCLUDING BUT NOT LIMITED TO JU XIANG'S NEGLIGENCE, SHALL JU XIANG OR RELATED ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, CONTRACT, REVENUE, DATA, INFORMATION OR BUSINESS INTERRUPTION ) RESULTING FROM, ARISING OUT OF OR IN CONNECTION WITH (A) THE USE OF, (B) THE INABILITY TO USE, OR (C) ERRORS OR OMISSIONS IN THE CONTENT OR THE FUNCTIONS OF THE SITE, EVEN IF JU XIANG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITATION TO THE FOREGOING, YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.


APPLICABLE LAW
This site is created and controlled by us in Malaysia. As such, the e-commerce laws of Malaysia will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.


ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ju Xiang reserves the right at any time after receipt of your order to accept or decline your order for any reason.


PRICING POLICY
All merchandises are charged in Ringgit Malaysia. Prices are subject to change without notice. The pricing of any particular product will change depending on the batch supplied by our supplier. Non-Ringgit Malaysia currency figures are all approximations based on an exchange rate. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total.


PACKAGING & SHIPPING POLICY
The delivery times provided by Ju Xiang are estimates only. Ju Xiang will not be held accountable for late deliveries or loss or damage relating to late deliveries. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Ju Xiang cannot be held responsible for incorrectly entered delivery addresses.


REFUNDS AND RETURN POLICY
Ju Xiang ensures that all merchandises are inspected before dispatch. However, should there be any mistake made by our part, or if you are unhappy with your item, we will happily exchange or refund your item.

- Provided the item and its packaging are in its original, unopened condition, and undamaged. Failure to comply will not be entitled for refund.

Time frames your exchange or refund must be made within 7 days from original invoice date. We recommend sending returns via registered post as we do not accept responsibility for lost items.

 

MODIFICATION TO TERMS AND CONDITIONS
Ju Xiang reserves the right, at its sole discretion, to change, add or remove portions of these Terms of Use at any time.  It is your responsibility to check these Terms of Use each time before using the Site.  Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.  You agree that all subsequent purchases by you, all Submissions and all other uses of the Site will be subject to the terms and conditions of these Terms of Use, which shall apply until Ju Xiang posts a modified Terms of Use and then in accordance with such modified Terms of Use.